Hisabi — Kenya-compliant terms

You are at least 18 years old.

You have authority to bind your business or employer.

You provide accurate information during registration.

Keep login details secure and control access to your account.

Comply with Kenyan law, including KRA, VAT, WHT, PAYE requirements.

Ensure data entered into Hisabi is accurate and lawful.

Do not misuse or disrupt the platform; use Hisabi only for lawful business purposes.

You are responsible for actions of anyone who uses your account.

Provide access with reasonable uptime and notify you of material changes.

Protect your data in line with the Kenya Data Protection Act, 2019, including encryption and proper handling of personal data.

We do not provide legal, tax, or financial advice. You must review submissions before sending to KRA or any third party.

Pricing is stated on the Hisabi website; some features require a paid plan.

Fees are charged monthly or annually per your selection; payments are non-refundable unless required by Kenyan consumer law.

We may suspend accounts for non-payment. If pricing changes, we will give reasonable notice.

By connecting M-Pesa or other third-party services you authorise Hisabi to receive and process transaction data.

Safaricom’s terms and compliance rules still apply. Hisabi does not have access to your money; we only process callback data for reconciliation and invoice automation.

You own all data you upload.

You grant Hisabi a limited licence to process your data only to provide the Service.

We do not sell your data. You may export your data at any time.

Hisabi complies with the Kenya Data Protection Act, 2019.

We collect only necessary data, secure it with encryption and access controls, process it for legitimate business purposes, and do not share without consent unless required by law.

See the Privacy Policy for full details.

We may suspend or terminate an account for breach of these Terms, non-payment, illegal activity, or compliance/security concerns.

You may cancel at any time. Data may be retained for legally required periods (e.g., tax compliance, audit trails).

We aim for high uptime but do not guarantee uninterrupted service; maintenance and outages may occur.

We are not liable for loss of profits, tax penalties arising from incorrect user data, or indirect/consequential damages (standard SaaS position).

We may update features, pricing, or these Terms. For material changes, we will notify you by email or in-app.

Continued use of Hisabi means you accept updated Terms.

These Terms are governed by the laws of Kenya. Disputes will be handled in Kenyan courts.

For questions about these Terms, contact support@hisabi.io.